It is no secret that staying in touch with customers before, during and after their interactions with the dealership is paramount to a dealerships’ success. PBS has a fully integrated CRM module to give your staff the ability to communicate, interact and follow up with all customers as part of the daily workflow processes. Our v10 "CRM Workplan" is fully customizable and individually tailored, eliminating the need for additional third-party software packages to accomplish your CRM goals. Robust, full featured and embedded within the PBS v10 DMS, our CRM offering outperforms while reducing complexity and cost.

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